A lot of times, I hear business owners frustrated about what the other person did, what their potential customer did, what their vendor did, what somebody did to them. I have a real question for you. Is it about you or is it about them? I don’t think this answer is as simple as it seems because what I found is a lot of times when people are highly frustrated about the activities of another. What’s really going on is they’re expecting that person to behave a certain way, to handle things a certain way, to do things a certain way. That other person may have different expectations and values and needs. They’ve probably not done it to offend you. They’re probably not doing it to upset you. They’re probably doing their business and conducting themselves as they normally do in their best interest.
A lot of times when I see these frustrations. It’s really about the other person. If somebody’s holding up your sales process, it’s probably about them. They’re probably collecting information. They’re probably thinking. They’re probably doing things in ways that are consistent with their business and their business needs which may be inconsistent with your business and your business needs.
Of course, you’re going to have to figure out how to balance the two over time. What you need to understand is most of the time, when you’re frustrated, it’s about you and your expectations of others and what you want them to do not what they are trying to do to you. The next time you’re frustrated, think about it. You make ask yourself: Who’s responsible for this? Is it them or is it really you and your expectations? What’s been your experience? Have you ever had the opportunity to reframe your experiences? What was the outcome? Join us in the comments below and let us know about your experiences.
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This posting is intended to be a tool to familiarize readers with some of the issues discussed herein. This is not meant to be a comprehensive discussion and additional details should be discussed with your attorneys, accountants, consultants, bankers and other business planners who can provide advice for your circumstances. Each case is unique. Past results do not guarantee future outcomes. This article should not be treated as legal advice to any person or entity. Freeimages.com/photographer Andy Stafiniak.
About the Author
R. Shawn McBride is the Chief Innovation Officer at McBride For Business, LLC. His signature keynote, The 3 Laws of Empowerment, gives audiences an entertaining look at how they can prepare, plan and protect themselves. You can email R. Shawn McBride or (214) 418-0258.