Category Archives: Management

Do Our Clients Understand the Value of our Services?

January 11, 2018

I recently saw a Facebook meme that said, “Their problem is that they care too much about people who don’t care about them.”  Caring too much can be a real problem. And the same can be true in business. Often, we care about customers or business relationships who do not care about themselves. We as professionals or product providers want … Read the rest

Five Steps to Get to Know People

January 11, 2018

How do you truly get to know people? Well, give them a chance to show their true colors. We really do not know people until we interact with them and that takes time. In the business world, you will meet people who are great and some that are not.

At the beginning, many of your initial meetings will look the … Read the rest

Motivate Your Employees by Telling Stories

January 10, 2018

Glenn Gutek of Atticus, the attorney consulting firm introduced us to an interesting idea.  Glenn told us, when managing law firms, that leaders talk about cultural norms and focus on stories. They tell stories about great service to clients.

They use those stories about how the company has performed, and how the company is to perform to reinforce a culture, … Read the rest

Avoid Stage Fright by Preparing and Rehearsing Before a Presentation

January 10, 2018

A fellow public speaker recently asked me for inspiration and ideas to overcome sudden anxiety about giving a presentation. Here is the key. If you are going to give a presentation, you need to know your material well. Know the core material, the value that you are providing to the audience. Rehearse, if necessary, ahead of time. After that, the … Read the rest

Building Relationships with Potential Clients

January 9, 2018

Every business wants and needs to recruit new clients to keep the business going and growing.  This is our process for developing our clients, which might be helpful in your business.

Client development systems. We have certain systems and processes for developing relationships with potential clients. We have networking events, marketing, both online and in person, advertising, and other avenues… Read the rest

Refocus on Why You Are You Doing What You Do

January 9, 2018

We can make a living in hundreds of different ways in this modern economy. Each of us has chosen different careers. If we are having success, we are probably following a path of specialization. We are probably focusing on certain things, certain tasks, that we are doing well. We have chosen those tasks from a menu of a hundred different … Read the rest

Should They Stay or Should They Go? (Struggling with Employee Retention)

January 8, 2018

Like a lot of business owners, you will occasionally have an employee you are not sure about.  You cannot decide whether to keep that employee or not. Maybe sometimes they perform well, but then they have moments of struggle. Maybe a star employee has some less-than-desirable behaviors. How do you make a determination of whether this employee should remain part … Read the rest

Encourage Your Employees to Take a Vacation

January 8, 2018

Businesses struggle with employees taking vacation time. There is much to get done and many demands in any given week. We business owners feel like we are swimming against the current most of the time. We are trying to figure out how to get everything done. A short answer seems to be no vacation time for yourself or for your … Read the rest

Three Important Considerations About Using a System

January 6, 2018

We talk a lot about the benefits of using systems. Why do you want to use a system? Here are three key benefits of properly implementing and utilizing systems:

Build up the quality of performance. When you have a system, you have something to revisit. You have something to tweak, something to improve. When everything is handled differently each time… Read the rest

Let Systems Take Care of Things Behind the Scenes

January 5, 2018

We think of systems as being mechanical, as processes, procedures, or routine tasks are done a certain way. There is a certain mechanical element, a certain process, something that does not have a comfortable human touch. But can systems make your business better and more responsive to your clients, to your customers, to those you care about? I think they … Read the rest

All postings are intended to be planning tools to familiarize readers with some of the high-level issues discussed therein. No posting is intended to be a comprehensive discussion and additional details should be discussed with your transaction planners including attorneys, accountants, consultants, bankers and other business planners who can provide advice for your circumstances. This article should not be treated as legal advice to any person or entity.

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