One of my signature speaking programs talks about negotiation skills and conflict management. One of the things we need to think about in negotiations or in business generally is just what happens when we’re nice. We can generally accomplish more. I often take the philosophy of being nice to people until I need to be mean. It comes back triple fold in results. People are more willing to talk to people that are nice. Even in negotiations, you don’t have to be mean to the other person. You can actually be friendly with them and you’ll learn a lot more information.
We’ve talked in prior blogs about how when negotiating, you really want to collect a lot of information and meet the other person’s needs. When you’re meeting the other person’s needs, they’re going to want to finish the deal with you. They’re going to want to get motivated, they’re going to get motivated to complete the negotiations. Actually, if we’re nice to other people, we’re likely to get even more out of our negotiation and more out of our discussions. We can accomplish more by being nice; we learn more information. People voluntarily give us stuff, and I’ve also found in some situations, like dealing with governmental offices, people or court clerks are often not treated well. When you treat these people nicely, they actually will bend over backward and go the extra mile for you, telling you more, giving you more detail, and perhaps even doing things that they may not normally do for other people. In negotiation situations, people that like you and trust you will typically do more for you.
Be nice out there. You’ll probably be surprised by the benefits. What’s been your experience? Have you been able to do more by being nice? What will you do in the future to make sure that you get all the benefits that you can out of negotiations or interactions with others? Join us in the comments below and let us know.
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This posting is intended to be a tool to familiarize readers with some of the issues discussed herein. This is not meant to be a comprehensive discussion and additional details should be discussed with your attorneys, accountants, consultants, bankers and other business planners who can provide advice for your circumstances. Each case is unique. Past results do not guarantee future outcomes. This article should not be treated as legal advice to any person or entity. Freeimages.com/photographer Thais Rocha Gualberto.
About the Author
R. Shawn McBride is the Chief Innovation Officer at McBride For Business, LLC. His signature keynote, The 3 Laws of Empowerment, gives audiences an entertaining look at how they can prepare, plan and protect themselves. You can reach R. Shawn McBride at firstname.lastname@example.org or (214) 418-0258.